Last updated: 2026-08-09
Laguna Salon ('we', 'our', or 'us') is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit laguna.salon (the 'Site') or contact us via WhatsApp, phone, or email.
1.1 Personal Information you provide directly: contact details you share via WhatsApp, phone, or email when booking or enquiring (name, phone number, service details). Any information you voluntarily share in reviews or social media interactions.
1.2 Information collected automatically: technical data (IP address, browser type, device), and usage data (pages visited, referring site) — only if/when analytics tools are enabled.
1.3 What we do NOT collect: no payment/card details (booking is WhatsApp/phone-only) and no account passwords (no user accounts exist on this Site).
To respond to booking enquiries and confirm appointments; to communicate with you about your appointment; to improve our website and services; and to comply with legal obligations under UAE law.
We do not sell your personal information. We may share limited information with service providers supporting our operations (e.g. hosting, analytics) under confidentiality obligations, or disclose it if required by UAE law.
Booking via WhatsApp is subject to WhatsApp's own Privacy Policy and Terms of Service (Meta Platforms, Inc.) in addition to this policy. The same applies to Instagram DMs.
This Site currently uses only functional cookies (e.g. language preference) — no analytics or marketing cookies at launch. You can disable cookies via your browser settings; this may affect language-preference memory but not core site functionality. If analytics/marketing tools are added later, this section and a cookie consent banner will be updated first.
We use reasonable technical and organizational measures to protect your data; no method of internet transmission is 100% secure, so absolute security cannot be guaranteed.
Under UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law), you have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us at info@laguna.global.
The Site and services are not directed at children; we do not knowingly collect data from minors.
The Site may link to third-party sites (Instagram, Google Maps, WhatsApp) — we are not responsible for their privacy practices.
We may update this Privacy Policy from time to time; changes are posted on this page with an updated 'Last updated' date.